Privacy Policy

This Privacy Policy describes how our Nidhi Company collects, uses, stores, and protects the personal and financial information of our members. We are committed to maintaining the highest standards of data privacy and security in compliance with applicable laws and regulations.

2. Information We Collect

We collect the following types of information from our members:

We use the collected information for the following purposes:

• To process membership applications and maintain member records
• To provide financial products and services (deposits, loans, etc.)
• To verify identity and comply with Know Your Customer (KYC) requirements
• To assess creditworthiness for loan applications
• To communicate with members regarding their accounts and services
• To comply with legal and regulatory obligations
• To prevent fraud, money laundering, and other illegal activities
• To improve our services and website functionality
• To send important updates, notices, and promotional communications (with consent)

We do not sell, trade, or rent members' personal information to third parties. We may share information only in the following circumstances:

• Regulatory Authorities: As required by law, we may disclose information to regulatory bodies, government agencies, or courts.
• Service Providers: We may share information with trusted service providers who assist us in operations (IT services, audit, legal, etc.) under strict confidentiality agreements.
• Credit Bureaus: For loan products, we may share credit information with credit bureaus as per regulatory requirements.
• Legal Requirements: When required by law, court orders, or legal processes.
• Business Transfers: In case of merger, acquisition, or sale of assets, member information may be transferred to the new entity.
• With Consent: We may share information with third parties when explicitly consented to by the member.

5. Data Security

We implement robust security measures to protect members' information:

• Encryption of sensitive data during transmission and storage
• Secure servers and databases with access controls
• Regular security audits and vulnerability assessments
• Employee training on data privacy and security
• Physical security measures for document storage
• Incident response procedures for data breaches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain members' personal and financial information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of information and regulatory requirements. After the retention period, information is securely deleted or anonymized.

7. Member Rights

Members have the following rights regarding their personal information:

• Access: Request access to personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of information, subject to legal and regulatory requirements
• Objection: Object to processing of information for certain purposes
• Data Portability: Request transfer of information to another service provider where applicable
• Withdraw Consent: Withdraw consent for processing information, where consent is the legal basis

To exercise these rights, members can contact us through the contact information provided on our website.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. Members can control cookie preferences through their browser settings. However, disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Members are advised to review the privacy policies of third-party websites before providing any information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. Members will be notified of significant changes through our website or direct communication. Continued use of our services after policy updates constitutes acceptance of the revised policy.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the contact information provided on our website. We will respond to your inquiries in a timely manner.